Warranty Terms
Warranty Certificate for KJ GREENS Rub Base Coat for application on Horizontal areas and Terraces
KJ GREEN COATINGS PVT. LTD. (referred to as "Company") offers 5 Years Warranty* from date of purchase, on the application system for its product called Rub Base Coat ONLY on application on terrace horizontal surfaces. The Rub Base Coat system consists of usage of KJ Greens Rub Base Coat as per the system of application mentioned in the product information sheet for horizontal surfaces.
1. Minimum Purchase
For the warranty to be valid:
1) Minimum 40 KGs of Rub Base Coat should have been purchased and consumed on a single building
2) Entire terrace along with parapet needs to be enveloped as recommended.
3) Warranty needs to be registered within 30 days of purchase of KJ Greens Rub Base Coat
2. Extent of Warranty
a. When the total volume of the said system purchased exceeds 40 Kgs and the usage on a particular site exceeds 40 Kgs.
b. Only the surface immediately underneath the terrace or the top floor of the building, as the case may be, shall be covered under this warranty. The warranty shall not cover the cases of water seepage from surfaces NOT covered with Rub Base Coat
c. Under normal use and service, the roof or vertical walls of building which is not coated by Rub Base Coat should be free of water leakage or seepage.
d. The Company will only provide replacement paint for re-application of coating, as may be necessary to set right the Paint Failure in the affected portion only in accordance with Liability as indicated in the ‘Liability’ section.
e. Throughout this warranty the word “paint failure’ shall mean any of the following occurring, subject to the other conditions laid down under this warranty:
a. Film integrity, flaking and peeling of the paint Rub Base Coat caused by one coat of paint coming off from another or the paint film coming off the substrate
b. The paint film shows blistering, splits, tears, cracks or shows evidence of excessive weathering due to defective material
c. External water ingress through terraces/ parapet walls
d. Growth of fungus and algae on wall surfaces* (at least spread over a minimum area of 2 sq.mt (21.5 sq feet))
*Please Note: The warranty on waterproofing & anti-algal/anti-fungal performance is for a period of Five (5) years only from the date of purchase.
KJ Green Coatings Pvt. Ltd. does not give any warranty against dirt pick up of Rub Base Coat on horizontal area.
3. Commencement and Duration
a. This Warranty shall commence from the date ("the Commencement Date") of completion of the painting project on the said building or the structure.
b. If there is a break or recess period in the painting work on the same building, finalizing the commencement date shall be at the discretion of the KJ Green Coatings Team.
c. The Company at its own discretion may appoint a person to inspect and validate the application as per the directions specified.
d. The Warranty shall be for a period of Five (5) years on terrace waterproofing and anti- algal performance from the Commencement Date.
e. Where any claim arises during the warranty period, the period will not start afresh after settlement of the claim.
4. Application
This Warranty shall only be applicable where
a. Rub Base Coat have been used for terraces on concrete or bare plaster and that the entire terrace is enveloped including parapets till a height of 2 feet below the terrace-parapet joint on the outer wall / Exterior wall
b. Rub Base Coat is applied at coverage rate specified in the Product Information Sheet i.e. 15 to 20 sq feet per kg for 3 Coats.
c. Cracks up to 3mm on the surface are filled with mixing Rub Base Coat and Rub Thicknener as per instructions.
d. Terrace has been thoroughly prepared in terms of repair work and cleaning to remove grease, dust, loose particles and other elements
e. Suitable slope is provided to the roof to avoid water ponding.
f. Loose plaster, structural cracks are repaired as per standard construction practices.
g. Previous water proofing treatment (2k cement based/ bituminous etc) if any is completely removed to reach bare plaster.
h. In case of adjoining terraces (separated by a common parapet wall), the terrace not coated with Rub Base Coat does not have any leakages
5. Liability
a. The Company's liability will reduce over the warranty period according to the following scale:
1. In the first 12 months after Commencement Date – 100% of replacement cost
2. From month 13 to month 24 after commencement date- 80% of replacement cost
3. From month 25 to month 36 after Commencement Date – 60% of replacement cost
4. From month 37 to month 48 after Commencement Date – 40% of replacement cost
5. From month 49 to month 60 after Commencement Date – 20% of replacement cost
b. The Company's liability will be limited to the cost of paint only.
c. The replacement cost shall be the cost of the Rub Base Coat only required to set right the area of paint failure only, at the time of the lodgment of claim. The Customer will be liable for the balance costs, which are not company's obligations, as indicated above.
d. The Company will not be liable for any indirect or consequential loss or damages to the Customer. The Customer's exclusive and sole remedy under this Warranty shall be as mentioned herein this clause.
6. Conditions of Warranty
a. Rub Base Coat must have been applied as per our instructions and technical data current at the time of purchase and good working practice.
b. Warranty will be applicable only for seepage from terrace & parapet walls if Rub Base Coat is applied on the terrace. It is not applicable for water seepage from vertical surfaces or outer walls where Rub Base Coat has not be applied
c. The product must have been stored as specified in their packaging instructions and have been used within their shelf life.
d. Rub Base Coat should not be applied during extreme temperatures, rains, fog, mist, snow, or when such conditions are imminent during application or curing period
e. Rub Base Coat should not be used in combination with product from any other manufacturer.
7. Exclusions
The warranty shall be void in the following events:
a. Intermittent dripping of water due to overhanging branches, terrace gardening plant pots or concealed plumbing lines
b. Water ingress from outer walls/ vertical surfaces, bathroom, toilets, kitchen sinks or any area not treated with Rub Base Coat
c. Water penetration due to capillary rise from the ground level, including water leakage, seeping and continuous dampness of the surface.
d. Inadequate housekeeping of terrace or roof resulting into water logging
e. Defects in the design of the building or roofing system, including inadequate drainage system, settlement, movement or other structural defects.
f. Warranty will be void in case of leakages through duct or other areas where Rub Base Coat is not applied due to inaccessibility of that area
g. Warranty will be not be applicable in case of leakages through water storage tanks on terraces (any leakages through storage tanks must be identified & rectified as per standard civil practices)
h. Exposure of Rub Base Coat to damaging substances such as chemicals, solvents or oils.
i. Building or structural expansion or additions or reductions, shifting, distortion, failure or cracking of building components.
j. Puncturing of cured membrane due to sharp objects, movements of heavy articles, fixing of antenna or other structures on the terrace
k. Removal, excavation or replacement of concrete or other materials in connection with the testing, repair, removal or replacement of the product.
l. Leaks or damages resulting from Acts of God including but not limited to lightning, flood, wind, earthquake, hurricane, tornado, hail or other violent storm or casualty or impact of stated or unstated objects.
m. Leaks or damages resulting from any additional installations on the surface coated with the system or usage on surfaces that already has pre-installed elements that is not consistent with the recommended application.
n. The Warranty will cover only manufacturing defects of Rub Base Coat and will not cover any defects arising out of factors out of control of the Company, including but not limited to:
i. Paint failures due to structural defects, moss and other vegetative growth, excessive bird droppings/spitting, water leakage and seepage within the building structure and continuous dampness of the surface, staining due to plant pots
ii. Natural calamities such as earthquakes, cyclones
iii. Failure or defects in the structure or previous coating
iv. Vandalism
v. Acts of God
vi. Abuse or negligence by the Customer
vii. Causes other than defects in Rub Base Coat
viii. Improper surface preparation
ix. Surface with contaminants and not dry
x. Normal wear and tear
xi. Any act or omission on the part of the Contractor/Painter causing the Rub Base Coat Proof system to be defective by any means.
xii. Weak/ debonded plaster surface, structural defects in the building
xiii. Broken water sprout, old water pipe lines etc
8. Owner’s responsibilities
a. Roofs coated with Rub Base Coat may become slippery after rains. Care must be exercised while accessing such roofs. KJ Green does not take any responsibility for the safety of persons accessing the roof under such conditions.
b. Owner should exercise normal housekeeping and after care post application of Rub Base Coat system.
9. Claims and Repairs
a. Any claim made in terms of this Warranty shall be made within 30 days of the consumer discovering any defect, damage or failure which gives rise to a claim.
b. The consumer shall forthwith notify the Company of the claim providing full details thereof, and shall set out the basis on which it believes that the Company is liable in terms of the Warranty.
c. The Company reserves the right to carry out inspections of the paint application process, in which the Rub Base Coat system is alleged to have failed and to perform any tests in respect thereof, and may do so either itself or by means of any person nominated by it. Prior to such inspection or testing, the consumer shall not be entitled to perform any repairs to or remove or tamper with any part of the system.
d. The Company shall use its best endeavors to ensure that the paint required for repairs is available as soon as possible at the place where the repairs are to be carried out, but does not assume liability for delay in this respect.
e. The Company, in its sole discretion shall be entitled to
i. Control/monitor re-painting which is to be carried out in accordance with all its specifications and instructions; and
ii. Appoint a contractor and / or approve the contractor appointed by the Customer.
Miscellaneous
a. This Warranty disclaims any liabilities, contracts, tort or otherwise including negligence and strict liability and the Company makes no warranty or merchantability or of fitness for any particular purpose whatsoever for Rub Base Coat system. There are no warranties expressed or implied under law, which extend beyond the warranty set out herein.
b. If any dispute arises between the Company and the Customer, in respect of the above Warranty, neither shall commence any court or arbitration proceedings relating to the dispute, unless they have first complied through mediation.
c. In case of any disputes, the same is subject to exclusive Jurisdiction of the courts of Surat.
d. The facts and all matters concerning any dispute will be kept confidential by both the Customer and the Company at all times.
Warranty Certificate for KJ GREENS Rub Base Coat for application on exterior vertical walls
THE WARRANTY COVER
Rub Base Coat on exteriors is a high-performance painting system that offers the following warranty benefits: 1) 8 years Water proofing Warranty on Vertical Surfaces
The system (henceforth referred to as “Rub Base Coat System”) consists of usage of Rub Base Coat) on vertical walls
Surface Preparation:
Plaster: New Masonry surfaces must be allowed to cure completely. It is recommended to allow 28 days as the curing time for new masonry surfaces.
Cleaning: Surface should be free from any loose paint, dust or grease. Growths of algae, fungus and moss should be removed by wire brushing and water.
Filling for Cracks: For filling cracks up to 3mm, are filled with mixing Rub Base Coat and Rub Thicknener as per instructions
Filling for Holes & Dents: We recommend using polymer modified cement sand mortar for better results.
Rub Base Coat system should not be applied on surfaces/substrates that are subjected to continuous seepage or dampness.
THE MINIMUM PURCHASE
For the warranty to be valid:
1. You have to make a minimum purchase of liters of the 40 Kgs Ltrs of Rub Base Coat System.
2. Protection of edges and joints on the terrace is important to get the complete protection. Application of Kj Greens Rub Base Coat needs to be done on edges and joints on the Horizontal surfaces.
3. Entire vertical structure is painted with Rub Base Coat
4. Warranty needs to be registered within 30 days of Purchase of KJ Greens Rub Base Coat
Commencement and Duration
f. This Warranty shall commence from the date ("the Commencement Date") of completion of the painting project on the said building or the structure and the consumer has lodged his warranty with the company by contacting Company and finished all the purchase and personal details requested by the company. In order for the warranty to be valid, the registration needs to be done within Thirty (30) days of the purchase date of Rub Base Coat.
g. If there is a break or recess period in the painting work on the same building, finalizing the commencement date shall be at the discretion of the KJ Green team
h. The Company at its own discretion may appoint a person to inspect and validate the application of the system as per the directions specified.
i. The Warranty shall be for a period (8) years on waterproofing when covered with Rub Base Coat from the Commencement Date.
j. Where any claim arises during the warranty period, the period will not start afresh after settlement of the claim.
Extent of Warranty
The Warranty shall apply where
a. The total volume of the said system purchased exceeds 40 Kgs and the usage on a particular site exceeds 40Kgs.
b. The Warranty is applicable, subject to satisfactory pre-inspection of the exterior surface to be painted by the Company's representative.
c. Under normal use and service, the roof or vertical walls of building which is not coated by Rub Base Coat System should be free of water leakage or seepage.